Job Description
Job Omnichannel Integration Architect (Retail IT Software)
Location & Work Arrangement :
- On-site : Cincinnati preferred, 4 days/week (Monday Thursday).
- 6 Months Contract (High chances of extension)
Key Responsibilities
- Own and drive end-to-end omnichannel architecture across eCommerce, POS, mobile apps, social commerce, CRM, ERP, WMS, OMS, and payment systems.
- Design and implement API-first, microservices-based architectures to enable seamless customer experiences across channels.
- Integrate legacy retail systems (POS, ERP, loyalty, pricing engines) with cloud-native and SaaS platforms such as Salesforce Commerce Cloud, SAP Retail, Oracle Retail, Manhattan Associates, Shopify Plus, or Dynamics 365.
- Architect real-time inventory visibility, order orchestration, and fulfillment optimization across multiple touchpoints.
- Build scalable event-driven architectures using Kafka, RabbitMQ, or cloud-native streaming solutions for high-volume transaction systems.
- Partner with data engineering and AI/ML teams to enable personalized recommendations, dynamic pricing, and fraud detection.
- Ensure PCI-DSS, GDPR, and other regulatory compliance across omnichannel systems, including secure payment gateway integrations and fraud management solutions.
- Lead performance engineering efforts for peak retail events (Black Friday, Cyber Monday, holiday sales) ensuring zero downtime, elastic scalability, and low-latency performance.
- Collaborate with business stakeholders, product managers, and engineering teams to translate retail strategies into technical solutions.
- Evaluate and implement next-gen retail technologies (headless commerce, composable commerce, AR/VR shopping, voice commerce, AI-powered chatbots).
Required Skills & Qualifications
- 10+ years of experience in retail IT software, with at least 5+ years in omnichannel architecture and integration.
- Proven expertise in API design, microservices, middleware platforms (MuleSoft, Dell Boomi, TIBCO, Informatica, or Apigee).
- Strong experience with cloud platforms (AWS, Azure, or GCP), container orchestration (Kubernetes, Docker), and CI/CD pipelines.
- Hands-on integration experience with POS, OMS, ERP, CRM, WMS, and eCommerce platforms in a global retail environment.
- Deep knowledge of event-driven and real-time systems (Kafka, Spark Streaming, or similar).
- Strong understanding of retail data models products, pricing, promotions, inventory, customer loyalty, order lifecycle.
- Experience implementing security, compliance, and governance in retail integration landscapes.
- Demonstrated success in large-scale, multi-country retail rollouts.
- Excellent communication skills with the ability to engage C-level executives, business stakeholders, and technical teams.
Preferred Skills
- Experience with Headless / Composable Commerce frameworks.
- Knowledge of AI/ML applications in retail (recommendation engines, predictive analytics, demand forecasting).
- Familiarity with emerging retail technologies (edge computing for stores, IoT devices, smart checkout, AR/VR shopping).
- Prior experience in a consulting or retail technology transformation program.
Job Tags
Contract work,