Heartstone Farm in Dover Maine is looking for one customer service rep to join our 8 person strong team. Our ideal candidate is attentive, motivated, and hard-working.
Benefits
· Provides prompt, efficient, friendly service to all customers, wholesale and retail.
· Processes customer needs, complaints, and problems
· Maintains customer contact as needed
· Performs Order entry continuously; daily
· Manages dated orders
· Documents all Order Entry to build departmental KPI’s
· Works directly with Operations Manager to streamline Customer Order Forms and Order Entry
· Provides follow-up calls and reminds customers to place their orders
· Completes all vendor and item set-up forms
· Serves as a liaison with all the proper parties to ensure that forms are completed in their entirety and that information is accurate and up to date
· Responds to customers comments and complaints
· Inputs and communicates all sample requests, email and other forms of communication
· Communicates distribution issues to the operations manager, and follow up for resolution
· Communicates/transfers special requests and key-account issues and inquiries to Supervisor
· Obtains, learns, and maintains routing guides for key account customers
· Communicates requirements to and alerts Supervisor of any issues
Requirements:
Minimum 2 years customer service and sales experience required; Able to thrive in a fast paced, high-volume environment; Strong verbal and written communication skills; Strong analytical, organizational and follow-up skills; Ability to prioritize and manage multiple tasks; Reliable and punctual with a good work ethic; Friendly personality; Proficiency in MS Office suite. Must be able to communicate clearly and effectively with managers, and customers.
Job Type: Full-time Remote work from home.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....interested in furthering your career as a professional plumber? Look no further! This part-time and/or weekend/on call plumber apprentice position makes a generous wage based on skills and experience. W e provide uniforms, an iPad, the use of a company vehicle, flexible...
Registered Nurse (RN) / Temporary - Fayetteville, NC 28301 (#RW10182) Location: Fayetteville, NC 28301 Employment Type: Full-time Contract (13 weeks, possible renewal) Rate: $40.23/hr About the Role Provide direct nursing care, conduct assessments, and support...
**At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique...
...and State of Employment license to practice in the Advanced Practice Nurse role+ Or in select states, Master of Science in Physician Assistant Studies (or other health-related master's degree or equivalent experience together with Bachelor of Science in Physician Assistant...
...the Manager of Language Services or the Assistant Manager of Language Services. Position provides accurate and complete, interpretation of medical information between providers and patients. Candidates adhere to the standards of practice and code of ethics of medical Interpreting...