Customer Service Rep Job at Heartstone Farm, Charleston, ME

c0VGemEwZDVwY1pLK01oZkhWNkVSa0ExaFE9PQ==
  • Heartstone Farm
  • Charleston, ME

Job Description

Heartstone Farm in Dover Maine is looking for one customer service rep to join our 8 person strong team. Our ideal candidate is attentive, motivated, and hard-working.

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.

· Provides prompt, efficient, friendly service to all customers, wholesale and retail.

· Processes customer needs, complaints, and problems

· Maintains customer contact as needed

· Performs Order entry continuously; daily

· Manages dated orders

· Documents all Order Entry to build departmental KPI’s

· Works directly with Operations Manager to streamline Customer Order Forms and Order Entry

· Provides follow-up calls and reminds customers to place their orders

· Completes all vendor and item set-up forms

· Serves as a liaison with all the proper parties to ensure that forms are completed in their entirety and that information is accurate and up to date

· Responds to customers comments and complaints

· Inputs and communicates all sample requests, email and other forms of communication

· Communicates distribution issues to the operations manager, and follow up for resolution

· Communicates/transfers special requests and key-account issues and inquiries to Supervisor

· Obtains, learns, and maintains routing guides for key account customers

· Communicates requirements to and alerts Supervisor of any issues

Requirements:

Minimum 2 years customer service and sales experience required; Able to thrive in a fast paced, high-volume environment; Strong verbal and written communication skills; Strong analytical, organizational and follow-up skills; Ability to prioritize and manage multiple tasks; Reliable and punctual with a good work ethic; Friendly personality; Proficiency in MS Office suite. Must be able to communicate clearly and effectively with managers, and customers.

Job Type: Full-time Remote work from home.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Full time, Remote work,

Similar Jobs

Interim HealthCare - New Hampshire

Licensed Practical Nurse (LPN) School Nurse Job at Interim HealthCare - New Hampshire

LPN School Nurse Position!West Lebanon, NH Interim HealthCare is currently seeking a dedicated and compassionate Registered Nurse (RN) to provide specialized care to a high school young woman with seizures and a Gastrostomy Tube (G-Tube). The ideal candidate... 

PRIDE Industries

Bus Mechanic Job at PRIDE Industries

 ...recruiting to fill the following position:**Job Description****PRIDE Industries****Job Description********Job:** Workforce Inclusion Mechanic**Job Code:** AA037-PR-WrkfIncl Mechanic**HR Title Group:** Workforce Inclusion**Salary Grade:** N19**FLSA Status:** Non-... 

ExpertHiring

LPN School Nurse - Behavioral Elementary Programs #ESC5313 Job at ExpertHiring

 ...into general education settings Experience Youll Need: LPN license in Massachusetts (or ability to transfer an active...  ...essential Desire to contribute meaningfully to a school-based nursing team, whether as a new nurse or seasoned professional Strong... 

Ellis Parking

Hospital Valet Attendant 2nd Shift Job at Ellis Parking

 ...(typically 3 PM - 11 PM or 2 PM - 10 PM)**Company Overview:** At Ellis Parking, we pride ourselves on providing exceptional hospitality and personalized service to our guests. Our team is dedicated to creating memorable experiences, ensuring that every guest feels... 

Kinross Gold Corporation

Senior Human Recources Business Partner Job at Kinross Gold Corporation

 ...improvements in healthcare and education in the area. Job Description We are seeking a motivated and proactive Senior HR Business Partner (HRBP) to join our Human Resources team. This position formulates partnerships across the HR function to deliver value-added...